RV Parts Harbor customer information
Return Policy
Last updated: November 4, 2026
30-day returns
You may request a return within 30 days after delivery. Email [email protected] with the order number and the item you want to return. We will provide the return instructions and destination.
Return condition
Return the complete item with all included parts, manuals, labels, and original packaging when available. Items that are installed, used, altered, damaged after delivery, or missing components may not qualify for a full refund.
Incorrect or damaged items
If we sent the wrong item or it arrived damaged or defective, contact us before shipping it back. Include clear photos of the item, packaging, shipping label, and any visible damage so we can determine the correct resolution.
Return shipping
Customers are responsible for return shipping when the correct item was delivered as ordered. RV Parts Harbor covers reasonable return shipping when we confirm that the item was incorrect, damaged in transit, or defective on arrival.
Refunds
Approved refunds are issued to the original payment method after the returned item is received and inspected. Original expedited shipping charges are not refundable unless the return resulted from our error. Your payment provider controls when the credit appears on your account.